Trading accounts


To recover your PIN, you need to go to Account Settings > Personal Information.

To recover your PIN, you should:

- upload a scan/photo of your identity document;

- indicate the code word;

- determine the most convenient time for you to talk.* Our specialists will contact you within 24 hours from the moment of sending the request.

 *Our specialists will contact you by the phone number that you specified when registering the account

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Problems with depositing/withdrawing funds

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Unable to open position

Steps to be taken by clients of top broker InstaForex when it is impossible to open a position (an order)

Fund your account using any of the available methods