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Size of uploaded files
The total size of the files uploaded for each level of verification should not exceed 25 Mb. The resolution of the image should be at least 400 pixels.
Display of verification status
After you upload documents for verification in your Client Area, you will see the status telling you that the documents are uploaded and accepted for consideration. Besides, we will email you a confirmation that your documents are received....
Verification by email
If you cannot upload your documents in the Client Area, you can email them to the Verification department at verification@mail.instaforex.com You need to provide your account number and the code word in an email. You can find the code word...
Editing uploaded files
If the photo of the document is on your PC, then right-click on the file and select Properties to check its size.You can change the file size using Paint, a standard desktop drawing software (open the document through this program and click...
Limitations on payment document verification
You might have uploaded a screenshot. Electronic documents are accepted only in PDF format.Make sure that you do not violate the laws of your country, providing electronic documents. You may check up the list of accepted documents, followi...
How to upload documents?
Please make sure that files uploaded for verification have the right format. Accepted file types are .png, .jpeg, .jpg, .gif and .pdf. The total size of the files should not exceed 25 Mb and the resolution should be more than 400 pixels.Log...
